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Product Questions
At Puori (formerly PurePharma), we believe you should always attempt to get the nutrients you need from real food, but sometimes it can be hard to get everything your body needs. You should only supplement with the micronutrients that are lacking in your diet. More is not necessarily better.
Puori O3: We recommend you take your O3 with a meal. You can choose whether to take your daily dose all at once or divided throughout the day.

Puori O3 Liquid: We recommend taking O3 Liquid with a meal.

Puori M3: We recommend you take your M3 half an hour before bedtime to help increase sleep time and quality.

Puori D3: We recommend you take your D3 with a meal.

Puori SB3: We recommend you take your SB3 supplement 30 minutes before eating or with a meal.

Puori PR3: We recommend you take PR3 protein right after exercise to optimize the recovery process or as a snack between meals.

Puori-3: Follow guidelines from above O3, D3 and M3. It is recommended to take your Puori-3 (formerly PP3) with a meal. You can choose whether to take your daily dose all at once or divided throughout the day.

Puori G3: Take G3 whenever you like.

Puori C3: Dissolve C3 in a glass of water and drink.

Our products have a shelf life of 2 years. The expiration date of each product is listed on all bottles and boxes.
Subscription Questions
Puori subscription (formerly PurePharma subscription) adjustments can be made in the Subscriptions section of your account.
You have the option to order a single purchase or auto-renewal on the individual product pages. Choose the product(s) you want, select your frequency (every 15, 30, 45 or 60 days), and your order will auto-renew based on your selections. You will never have to worry about reordering again. You can rely on fast and free delivery with each shipment.
Other Questions
If your tracking number status is showing as “Delivered” but you did not receive it, please contact Support at support-eu@purepharma.com or 866-540-0788.
You can find your tracking number in the Orders section. Click on the Order number and you will see all relevant info regarding your order.
We fill and send your order as quickly as possible, which may limit our ability to add items to your order or prevent a package from shipping. Please reach out to us with your request and we'll do our best to accommodate. You can reach us at support-eu@purepharma.com.
Puori (formerly PurePharma) is sold exclusively through puori.com and select gyms and doctor's offices.
We can only process returns and refunds for unopened products and/or unused merchandise within 30 days from date of purchase. To return a product, send us an e-mail at support-eu@purepharma.com or call (866) 540-0788. Please let us know why you are returning the product, the order number and the number of products that needs to be returned. Please note that you can only return products that are directly purchased from our web shop at www.puori.com. A refund or exchange will be processed once the product has been returned.
You can sign up for a Puori wholesale here. Once your account has been approved, you will then be eligible to purchase products at wholesale prices to sell at your business.
Your credit card information can be updated in the Payment section.
Your shipping address and information can be updated in the Address Book section.
Earn points every time you shop at Puori.com. You earn one point for every dollar spent. Subscribers earn 2 points for every dollar and also earn extra points for a variety of actions including subscribing to our email newsletter, leaving a product review, filling out your customer profile and referring friends.

Points are converted into discount codes in your account profile. 100 points is equal to $5. Must have a Puori subscription to redeem loyalty points.
Puori Questions
Puori stands for pure origins. It represents our passion for creating better lives by making products using ultra pure ingredients with scientifically proven impact.
We believe that a healthy life is consists of four cornerstones: healthy diet, physical activity, recovery and balance. This is represented in the Puori square.