Product Questions
We have primo 2018 discontinued Puori PR3 due to shortage of high-quality sprouted brown rice protein across the industry, which also showed in our last batch not matching our rigorous quality standards. We are working on a new formula based on our foundation of science, natural ingredients and unambiguously quality.
At Puori, we believe you should always attempt to get the nutrients you need from real food, but sometimes it can be hard to get everything your body needs. You should only supplement with the micronutrients that are lacking in your diet. More is not necessarily better.
Puori O3: We recommend you take your O3 with a meal. You can choose whether to take your daily dose all at once or divided throughout the day.

Puori O3 Liquid: We recommend taking O3 Liquid with a meal.

Puori M3: We recommend you take your M3 half an hour before bedtime to help increase sleep time and quality.

Puori D3: We recommend you take your D3 with a meal.

Puori SB3: We recommend you take your SB3 supplement 30 minutes before eating or with a meal.

Puori PR3: We recommend you take PR3 protein right after exercise to optimize the recovery process or as a snack between meals.

Puori-3: Follow guidelines from above O3, D3 and M3. It is recommended to take your Puori-3 with a meal. You can choose whether to take your daily dose all at once or divided throughout the day.

Puori G3: Take G3 whenever you like.

Puori C3: Dissolve C3 in a glass of water and drink.

Our products have a shelf life of 2 years. The expiration date of each product is listed on all bottles and boxes.
Subscription Questions
Puori subscription adjustments can be made in the Subscriptions section of your account.
You have the option to order a single purchase or auto-renewal on the individual product pages. Choose the product(s) you want, select your frequency (every 15, 30, 45 or 60 days), and your order will auto-renew based on your selections. You will never have to worry about reordering again. You can rely on fast and free delivery with each shipment.
Other Questions
Contact us via our web inquiry form so we can look up your order’s shipping information and tracking details.
You can find your tracking number in the Orders section. Click on the Order number and you will see all relevant info regarding your order.
We fill and send your order as quickly as possible, which may limit our ability to add items to your order or prevent a package from shipping. Please reach out to us with your request and we'll do our best to accommodate. You can reach us via our web inquiry form on the “contact us” section on our website.
Puori is sold exclusively through and select gyms and doctor's offices.
We can only process returns and refunds for unopened products and/or unused merchandise within 30 days from date of purchase. To return a product, contact us via our online web inquiry form. Please let us know why you are returning the product, the order number and the number of products that needs to be returned. Please note that you can only return products that are directly purchased from our web shop at A refund or exchange will be processed once the product has been returned.
You can sign up for a Puori wholesale here. Once your account has been approved, you will then be eligible to purchase products at wholesale prices to sell at your business.
Your credit card information can be updated in the Payment section.
Your shipping address and information can be updated in the Address Book section.
Puori Questions
Puori stands for pure origins. It represents our passion for creating better lives by making products using ultra pure ingredients with scientifically proven impact.
We believe that a healthy life is consists of four cornerstones: healthy diet, physical activity, recovery and balance. This is represented in the Puori square.